Effective Date: 26/3/2025

Greenbank Property Maintenance Group Limited (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website greenbank.co, use our services, or otherwise interact with us.

By accessing or using our website, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

We may collect and process the following types of personal data:

• Contact Information: Such as your name, email address, phone number, and business details when you contact us via forms, email, or phone.

• Technical Data: Includes information about your visit to our website such as IP address, browser type, location, and pages viewed.

• Service Data: Information related to the services you request from us or services we provide, including service history, preferences, and any other data necessary for performance.

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2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services.

• To communicate with you regarding inquiries, bookings, or service updates.

• To manage customer relationships and process transactions.

• To send marketing materials, where you have consented to receive them.

• To improve our website’s functionality and user experience.

• To comply with legal obligations or protect our rights.

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3. How We Share Your Information

We will not share, sell, or rent your personal information to third parties except in the following circumstances:

• Service Providers: We may share your data with third-party service providers who perform services on our behalf, such as payment processors, website hosting, and marketing.

• Legal Requirements: We may disclose your information to comply with any applicable law, regulation, legal process, or governmental request.

• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.

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4. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

5. Your Rights

You have the following rights in relation to your personal information:

• Access: You can request a copy of the personal data we hold about you.

• Correction: You can ask us to correct any inaccurate or incomplete information.

• Deletion: You can request that we delete your personal information, subject to certain exceptions (such as legal obligations).

• Objection to Processing: You have the right to object to the processing of your personal data in certain situations, such as direct marketing.

• Withdraw Consent: You can withdraw your consent to our processing of your data at any time, where applicable.

To exercise any of these rights, please contact us using the details provided below.

6. Cookies

Our website uses cookies to improve user experience. Cookies are small text files stored on your device that help us remember your preferences and improve website functionality. You can disable cookies in your browser settings, but this may affect your experience on our site.

7. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices of any third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on our website with a new effective date.

9. Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:

Greenbank Property Maintenance Group Limited
Company Number: 16051263
Website: greenbank.co
Email: clean@greenbank.co
Phone: 01288 27 11 76

By using our website and services, you agree to the terms outlined in this Privacy Policy.